How to order a custom cake on Genie.ph
Genie.ph keeps the order flow simple: upload a design, review the AI-priced starting point, customize the details, and finish checkout with delivery or pickup information.
The 3-step flow
1. Upload a design
Start on the Genie.ph landing page or customizing page. Upload a reference image or choose a design you want to customize.
2. Review and customize
Genie.ph analyzes the design, shows a starting price, and lets you adjust cake size, flavor, icing, toppers, and messages before adding to cart.
3. Checkout with delivery or pickup details
Set your date, time, and fulfillment details, then complete secure online checkout using the supported payment methods.
What affects price
Bento cakes on Genie.ph start at ₱499. Larger cakes, tiered designs, and more detailed decorations are priced after AI analysis based on size, design complexity, toppers, icing, and finish.
Delivery and pickup
Genie.ph delivers across Metro Cebu, including Cebu City, Mandaue City, Lapu-Lapu City, Talisay City, Consolacion, Minglanilla, Liloan. Delivery fees vary by city, from free delivery in Cebu City up to ₱300 in Liloan.
Payment and support
Genie.ph accepts GCash, Maya, ShopeePay, Visa, Mastercard, BPI, BDO, and Palawan through secure Xendit-powered checkout. Need help before paying? Contact Genie.ph at support@genie.ph or +63 908 940 8747.
Need help before ordering?
Lead times depend on cake size, design complexity, and baker availability. Simple cakes may be fulfilled faster, while larger or more detailed cakes usually need more notice before delivery or pickup.
Need help before paying? Contact Genie.ph at support@genie.ph or +63 908 940 8747.