Payment options on Genie.ph
Genie.ph accepts GCash, Maya, ShopeePay, Visa, Mastercard, BPI, BDO, and Palawan through secure Xendit-powered checkout.
Need help before paying? Contact Genie.ph at support@genie.ph or +63 908 940 8747.
Secure payments via Xendit
Genie.ph uses Xendit-powered checkout so customers can complete payment through supported wallets, cards, bank options, and partner channels. This keeps order confirmation tied to successful payment instead of informal transfers.
Fast online checkout using popular Philippine wallets.
GCash
Pay directly from your GCash balance.
Maya
Fast and secure payments via Maya.
ShopeePay
Use your ShopeePay wallet during checkout when available.
Secure card checkout for both credit and debit cards.
Visa
All Visa credit and debit cards accepted.
Mastercard
All Mastercard credit and debit cards accepted.
Bank-supported online checkout options.
BPI
Pay through BPI online or the BPI mobile app.
BDO
Pay through BDO online banking or the BDO mobile app.
Physical payment partner support where available.
Palawan
Pay at Palawan Pawnshop or Palawan Express branches.
When payment happens
Payment is collected during checkout. Orders move forward only after the payment step succeeds.
No cash on delivery
Genie.ph does not currently support cash on delivery for custom cake orders.
Support fallback
Need help before paying? Contact Genie.ph at support@genie.ph or +63 908 940 8747.
Frequently asked questions
Is it safe to pay online on Genie.ph?
Yes. Genie.ph checkout is processed through Xendit, a PCI DSS-compliant payment gateway. Sensitive card details are handled by the payment provider, not stored directly on Genie.ph.
When will I be charged?
You are charged once you confirm payment during checkout. Your order is only finalized after the payment step succeeds.
Can I pay cash on delivery?
No. Genie.ph currently accepts online and supported partner payment methods only, which helps confirm custom cake orders faster for both customers and bakers.
Payment method availability can vary by checkout context or provider support. If you hit a payment issue, use the support channels on Genie.ph before retrying multiple times.