About Us

Your Cake Wish, Granted.

What Genie.ph is

Genie.ph is the Philippines' first AI-powered marketplace for custom cakes, founded in 2024 in Cebu City. Genie.ph helps customers upload a design, get instant AI pricing, customize every detail, and place an order with vetted local bakers serving Metro Cebu. With a 4.9/5 customer rating, Genie.ph has served thousands of custom cake orders and won 1st Place at the Startup Innovation Summit.

Our Story

Genie.ph was founded in 2024 by Alan Paris Caballes with a vision to revolutionize the made-to-order economy. What began as a solution to the frustrations of ordering custom cakes—the long waits for replies, tedious back-and-forth conversations, and unclear pricing—has evolved into a cutting-edge platform that bridges the gap between artisans and their customers through innovative AI-powered technology.

Since launching, Genie.ph has served thousands of custom cake orders across Metro Cebu, earning a 4.9/5 average customer rating and winning 1st Place at the Startup Innovation Summit in Mandaue City. Genie.ph connects customers with a curated network of vetted local bakers, providing instant AI pricing from cake photos and a visual customization tool that makes ordering custom cakes as easy as a few clicks.

Our Vision

To become the leading platform for customizing made-to-order products, transforming the way people create and purchase personalized items by bringing the made-to-order economy into the modern digital age.

Our Mission

To empower both customers and artisans with intuitive AI-driven customization tools that provide instant visualization, transparent pricing, and seamless transactions—making the process of ordering custom products as delightful as receiving them.

What We Do

Genie is an AI-powered custom cake marketplace with true customization features. Our platform transforms the custom cake ordering experience for Metro Cebu customers.

For Customers

  • Infinite Design Possibilities - Access unlimited cake designs with just one click, all fully customizable.
  • Real-Time Visualization - See your custom creation come to life instantly as you personalize every detail.
  • Instant Price Feedback - Know exactly what your design will cost with transparent, immediate pricing.
  • Seamless Purchasing - Complete your order directly through our web and mobile platform.

The Problem We're Solving

While we can order almost anything online today—from band-aids to cars to houses—highly customizable products like decorated cakes remain stuck in Web 1.0. Customers still rely on messaging apps, food delivery platforms, and lengthy conversations with unclear outcomes.

Not all custom cakes are created equal. Simple, minimalist designs can be prepared in 5-10 minutes, competing directly with mass-market cakes from large chains. Yet the industry treats all custom orders the same way—through slow, manual processes. Genie changes that.

Recognition & Achievement

1st Place Winner - Startup Innovation Summit, Mandaue City

We are proud to have won first place at the Startup Innovation Summit – Innovative Business Start-Up Prototype Competition held during the Mandaue City Charter Anniversary Celebration. This prestigious recognition validates our commitment to innovation and our mission to provide technology solutions that make life better for communities.

Organized by the Mandaue Investment Promotions and Tourism Action Center (MIPTAC) in partnership with the Mandaue Chamber of Commerce and Industry (MCCI), the competition brought together the region's most promising innovators and entrepreneurs. Our victory demonstrates the value and potential of Genie in transforming not just the custom cake industry, but the entire made-to-order economy.

Business Permits

Location and Support

Genie.ph is based at Park Tower One, Cebu Business Park, Cebu City and currently focuses on Metro Cebu service areas including Cebu City, Mandaue City, Lapu-Lapu City, Talisay City, Consolacion, Minglanilla, Liloan.

Customer support is available Mon - Sat: 9:00 AM - 6:00 PM. You can reach us at +63 908 940 8747 or support@genie.ph.